When it comes to turning inventory, more than just the quality of product can affect sales. Making sure your employees are trained and up-to-snuff about your products is incredibly important to your success. But how do you make sure they are following through with training and feel comfortable on the sales floor? Check out how you can use your data to help your employees knock it out of the park.
Training
It’s important that you offer continuing education and training to your employees. The better they know your products, the better they’ll be able to sell them. Even outside of products, training your staff on the best ways to talk to customers can help them collect more information and give your customers a personalized experience.
Data-driven tip: Use your reporting to pull a salesperson analysis monthly for training purposes. Pinpoint what areas they made need additional training in and set aside time to work with them each month. Maybe they’re great at selling the products you have in-store, but aren’t getting additional sales from add-on items. Have a training meeting focusing on the best ways to sell add-on items to your customers. Rewards
Rewarding good work is a great way to show appreciation, boost employee morale, and keep good employees around. Whether you set monthly quotas or host selling contests every month, have some form of reward for your top salespeople. People who feel recognized in their job are more likely to continue going above and beyond to sell your products.
Data-driven tip: Run a report to find what inventory may not be selling as quickly as you thought it would. Have your employees engage in a little friendly competition to see who can sell the most over the next month. At the end of the month, run a report to see who wins and reward them with money, a paid day off, or free lunch. A little appreciation, goes a long way. Scheduling
Creating a schedule for your employees should be done more purposefully than just scheduling two salespeople every 4 hours. When planning a schedule, you want to make sure you are maximizing your employee’s time and experience. Unsure of how to effectively schedule your employees?
Data-driven tip: Pull reports on your sales by time. When you’re able to see what your busiest and slowest hours are, you can schedule employees better. If mornings are slower than midafternoon, schedule just one salesperson rather than two. Aligning at least one of your top salespeople with your peak hours will also ensure you have a more experienced person on the floor to help customers and coach other employees.
When it comes to keeping your staff up-to-speed, it’s best to focus on training in areas where they need improvement but also reward them in the areas where they excel. Focusing on training, reward systems, and effective scheduling will help your employees not only sell more, but also feel more valued in their job.
We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept”, you consent to the use of ALL the cookies.
This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.
Cookie
Duration
Description
_abck
1 year
This cookie is used to detect and defend when a client attempt to replay a cookie.This cookie manages the interaction with online bots and takes the appropriate actions.
ak_bmsc
2 hours
This cookie is used by Akamai to optimize site security by distinguishing between humans and bots
AWSALBCORS
7 days
This cookie is managed by Amazon Web Services and is used for load balancing.
bm_sz
4 hours
This cookie is set by the provider Akamai Bot Manager. This cookie is used to manage the interaction with the online bots. It also helps in fraud preventions
cookielawinfo-checkbox-advertisement
1 year
Set by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Advertisement" category .
cookielawinfo-checkbox-analytics
11 months
This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-functional
11 months
The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary
11 months
This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-others
11 months
This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-performance
11 months
This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
PHPSESSID
session
This cookie is native to PHP applications. The cookie is used to store and identify a users' unique session ID for the purpose of managing user session on the website. The cookie is a session cookies and is deleted when all the browser windows are closed.
viewed_cookie_policy
11 months
The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.
Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.
Cookie
Duration
Description
__cf_bm
30 minutes
This cookie, set by Cloudflare, is used to support Cloudflare Bot Management.
_mcid
1 year
This is a Mailchimp functionality cookie used to evaluate the UI/UX interaction with its platform
Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.
Cookie
Duration
Description
AWSALB
7 days
AWSALB is an application load balancer cookie set by Amazon Web Services to map the session to the target.
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.
Cookie
Duration
Description
_hjAbsoluteSessionInProgress
30 minutes
Hotjar sets this cookie to detect the first pageview session of a user. This is a True/False flag set by the cookie.
_hjFirstSeen
30 minutes
Hotjar sets this cookie to identify a new user’s first session. It stores a true/false value, indicating whether it was the first time Hotjar saw this user.
_hjIncludedInPageviewSample
2 minutes
Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's pageview limit.
_hjIncludedInSessionSample
2 minutes
Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's daily session limit.
_hjTLDTest
session
To determine the most generic cookie path that has to be used instead of the page hostname, Hotjar sets the _hjTLDTest cookie to store different URL substring alternatives until it fails.
Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.
Cookie
Duration
Description
_fbp
3 months
This cookie is set by Facebook to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising, after visiting the website.