Support Desk

RICS Software’s technical support team strives to personalize support to provide the best customer service possible. We build relationships with our customers and help them become better retailers.

A support specialist can be reached during the following business hours, excluding national holidays.

Standard Support
Hours:
	Monday - Friday	8am to 8pm	Eastern Daylight Time
	Saturday	10am to 5pm	Eastern Daylight Time
	Sunday	12am to 5pm	Eastern Daylight Time

On call after hour emergency support is available for business critical issues such as your POS is down.
Non-emergency calls are asked to leave a voice mail and can expect a call back the next morning based on the urgency of the issue.

Contact Information