Welcome to the RICS Family

RICS support helps you:

Get answers 7 days a week

Find solutions fast

Have access to training 24/7

As your support team, we are extremely responsive. We’re always listening. We log every inquiry and leave no question unanswered. We want you to communicate with us as part of your team. That’s just the RICS way.

We Think You’ll Love Having Our People On Your Team

People love talking to people who get it. We have confident team members in place to find the right solutions for you. We’re more than a support team, we’re your technology partner.


We know that people can make all the difference in your experience. That’s why we hand-pick our support team and employ them all in-house. Our support team is located in our Indianapolis, Indiana office, so you can rest assured you’ll get our Midwestern charm every time you pick up the phone.

We’ll Give You Everything We Know

Our support includes more than just email and phone

You have 24/7 access to an educational library equipped with How To’s, articles, and guides to help you become an expert at using RICS. We have the answers you need, when you need them. Our educational library gives you the tools you need to save time, market better, and sell more.

“RICS has given us the tools to be better merchants. And we have to make sure we use those tools.”

– Brian Jones, Co-owner, Playmakers

We’re Excited to Help You!


Khija B.


Anna M.


Zach N.


David R.


Adam F.

Bryan P.

Bryan P.

Thomas F.

Thomas F.

Ish the Fish

Ish the Fish

Need Help Now?

Contact Support

Case Study: Playmakers

Playmakers doesn’t just sell footwear and apparel, it serves as a community hub. RICS enables Playmakers to increase sales and manage inventory accuracy. Find out how.