• The People of RICS (Cont.)

  • April 14, 2017
  • 7 months ago, I wrote a blog about the people of RICS and how together we help hundreds of stores each year become experts on their business. Today, I want to reflect on my experience as a Sales Development Representative. When most people think of sales, they think about the sleazy guy who tries to […] VIEW

  • 3 Reasons and Ways to Mark Down Products in RICS

  • April 12, 2017
  • Reasons You Should Mark Down Products Overstocked If you’ve got too many items from the holiday season, you’ve overbooked on a new supplier that isn’t panning out, or you simply want to bring new product and spice the store up a bit, it may be time to markdown product. Poor Sales Head on over to […] VIEW

Weekly Retail Update
  • Weekly Retail Update: April 10, 2017

  • April 10, 2017
  • Even with Expectations of Personalization, Most Shoppers Don’t Want to Share Data According to Retail Dive’s Consumer Survey, roughly three out of five shoppers aren’t interested in sharing their personal information (birthdays, income, etc.) with businesses for discounts. The survey also uncovered that men and shoppers under the age of 45 are more willing to […] VIEW

  • Join RICS for a Luncheon before the Mini-Marathon

  • April 7, 2017
  • For many specialty run stores it’s the greatest time of the year, the start of marathon season! And for Indianapolis, that means hosting one of the premier half marathons in the country, the OneAmerica Mini-Marathon. Drawing nearly 30,000 runners in 2016, the Indianapolis Mini-Marathon is the first event of the month of May that kicks […] VIEW

  • Why One-Size-Fits-All Inventory Management is Bad for Business

  • April 5, 2017
  • As a retailer in today’s market, it’s incredibly important to make sure your retail technology is serving your business goals. With so many options for managing your inventory and POS needs, it can be hard to find a solution that seems like a perfect fit for you. Many inventory management and POS providers boast a […] VIEW

Weekly Retail Update
  • Weekly Retail Update: April 3, 2017

  • April 3, 2017
  • New Report Showcases Shoppers Mobile Habits  According to the 2017 Mobile Consumer Report from Vibes, only 22% of shoppers in the U.S. have engaged with a chatbot, while 60% would feel comfortable engaging with one. The report surveyed some 2,000 shoppers across the U.S. and also found that shoppers had an elevated view of a […] VIEW

  • What Events Can Help You Draw More April Shoppers?

  • March 31, 2017
  • It finally feels like spring has sprung! More people are spending time outdoors, enjoying the longer days, and warmer weather. How can you get people to pop into your store when they are strolling by? Find what holidays and events that you can use to draw them in. April Fool’s Day You better watch your […] VIEW

  • Staying Connected with Your Customers to Win More Sales

  • March 29, 2017
  • In a world where staying connected to your customers can make or break a sale, it’s incredibly important for retailers to be thinking about ways to stay in front of their shoppers. When considering purchases, shoppers are using vastly different tools and resources to research and make purchasing decisions. Putting your brand and inventory in […] VIEW

Weekly Retail Update
  • Weekly Retail Update: March 27, 2017

  • March 27, 2017
  • Sneaker Wars Alive for Brands During March Madness  In everyone’s favorite month of college basketball, brands are competing for the attention of shoppers in the form of team shoes. Nike, Adidas, and Under Armour are among the brands hoping to attract shoppers by fitting college teams with their game shoes. Of the teams in the tournament […] VIEW

  • 3 Tips That Can Help You Increase Your Cash Flow

  • March 24, 2017
  • As a retailer, you’re always looking at the bottom line of your business and how to improve it. One of the problems many retailers are facing is the lack of increasing cash flow. Cash flow allows you to ensure you can continue running your business at full steam. So how can you make sure you’re […] VIEW

  • Engineering for Retailers

  • March 22, 2017
  • As a software engineer, I often find myself thinking about the world around us, and, of course, the technology that has gone into making our world what it is. You see, being a software engineer doesn’t just mean that I write software, it means that I engineer software and solutions for our customers. So, naturally, […] VIEW

Weekly Retail Update
  • Weekly Retail Update: March 20, 2017

  • March 20, 2017
  • St. Patrick’s Day Spending Expected to Reach $5.3 Billion According to NRF’s annual St. Patrick’s Day survey, average spend for celebrating on St. Patrick’s Day was expected to be $37.92 per person, of more than 139 million people. Spending may have reach the highest in survey history at $5.3 billion. Spending was expected to be […] VIEW

EMV Information
  • Integrations with the Right Partner: Credit Card Processing

  • March 17, 2017
  • Does your POS and inventory management system control your credit card processing too? Are your processing rates too high because of it? Some “more affordable” systems require a certain credit card processor where they sky rocket the rates to offset the cheaper POS pricing and get a kick back from the processor. Your POS/inventory management […] VIEW

  • Four Simple Ways to Boost Your Brand

  • March 15, 2017
  • As a retailer, you know it’s incredibly important to earn brand recognition from your customers. Here are four simple ways you can foster brand loyalty and repeat visits from your shoppers. Show Off You’ve worked hard to build your business. Show it off! Use social media and your website to broadcast your pride in the […] VIEW

Weekly Retail Update
  • Weekly Retail Update: March 13, 2017

  • March 13, 2017
  • 69% of Gen Z Would Purchase within Social Media  According to a study of 10,000 consumers from 13 different countries by Accenture, 69% of Gen Z shoppers are interested in purchasing within social media directly. Additionally, 44% said they look to social media for “product inspiration,” while, 37% said they have increased their use of […] VIEW

  • Do you need an additional POS for your next event?

  • March 10, 2017
  • An upcoming sale, off-site event or special promotion is a great way to increase sales for your store. With a little planning and marketing, you can drive new and existing customers to buy more products in a short amount of time. An increase in traffic in the store also means longer lines, longer wait times […] VIEW

  • How Do I Get My Store Connected?

  • March 8, 2017
  • The theme of connectivity is not a new one. And the snowball development of technology means that we are all more connected than ever. But what does that mean for you and your business? Has your customer base now expanded past your neighborhood and into the farthest reaches of the globe? Is connectivity all about […] VIEW

Weekly Retail Update
  • Weekly Retail Update: March 6, 2017

  • March 6, 2017
  • Retail Sales Up but Closures Still Plague Giants Retailers saw sales grow 5.6 percent in January year over year, but closures and bankruptcies are still plaguing many big box chains. The dichotomy of rising sales and failing businesses can partially be attributed to the growth retailers are seeing in online sales. “E-commerce acceleration is behind […] VIEW

  • Retail and Technology

  • March 3, 2017
  • Technology has become a driving force in many different industries, and retail is no exception. The introduction of technology into the retail space has changed the way business owners track their inventory, report on their business, interact with their customers, and how customers can interact with them. Taking advantage of the tools that are available […] VIEW

  • What’s Happening in March?

  • March 1, 2017
  • And just like that, we’re all in on 2017. March is here and that means the promise of warmer weather, more outdoor events, and an improved mood among your customers! So how can you capitalize on the effect warmer weather has on your customers’ moods? Let’s look at a few events this month that can […] VIEW

Weekly Retail Update
  • Weekly Retail Update: February 27, 2017

  • February 27, 2017
  • Retailers Losing Money Trying to Chase Amazon  According to a report by JDA Software and PwC, only 10 percent of the 350 retailers surveyed globally are profitably filling orders that incorporate web and the brick and mortar stores. With many retailers trying to keep up with Amazon, this survey shows that many of them are […] VIEW

  • Technology Overload

  • February 24, 2017
  • We live in a state of technology overload. Everywhere we turn, there is always some new technology that is developed to enhance the way we live and interact with each other. Whether it’s Facebook to keep us connected with our network or the Apple Watch tracking our physical activity. When it comes down to it, […] VIEW

  • Understanding Your KPIs: Turnover

  • February 22, 2017
  • As a business owner, key performance indicators (KPIs) are incredibly important in tracking the success of your retail business. Identifying and using those KPIs can help you understand how your buying, inventory, and selling strategies are affecting your business. If you’re using an advanced POS and inventory management system, you have access to all the […] VIEW

Weekly Retail Update
  • Weekly Retail Update: February 20, 2017

  • February 20, 2017
  • The First ‘Digitally Native’ Generation Shops in Store  According to a new study from IBM and the National Retail Federation, 67% of Gen Z said they shop in brick-and-mortar stores “most of the time.” While 31% said their shopping habits took them in-store some of the time. The study titled “Uniquely Gen Z” also unveiled […] VIEW

  • Understanding Your KPIs: Sell-Through Percentage

  • February 17, 2017
  • Understanding your key performance indicators (KPIs) is a crucial part of running a successful and profitable business. If you’re using an advanced POS and inventory management system, you have access to a lot of data that can help you determine how effective your strategies are for reaching your business goals. With all of the data […] VIEW

  • Bunker Chili Cook-Off 2017

  • February 15, 2017
  • We recently held our 6th annual Bunker Chili Cook-Off and decided to open it up to soups and stews as well! With two categories, we had the taste testers vote for their favorite chili and favorite soup/stew. There were many delicious options, with 5 chilis in the running and 2 soups! Congratulations to Patrick Miller, […] VIEW

Weekly Retail Update
  • Weekly Retail Update: February 13, 2017

  • February 13, 2017
  • NRF’s Economic Forecast Mostly Positive  According to the National Retail Federation’s economic forecast for 2017, retail sales look positive but potential legislations could pose a threat. They project that retail sales will grow between 3.7% and 4.2% over 2016, which is in line with last year’s increase of 3.8 percent. The NRF noted that potential […] VIEW

  • Understanding Your KPIs: ROI

  • February 10, 2017
  • As a retailer, you know how important your key performance indicators (KPIs) can be in helping you determine if your business is having a successful and profitable year. If you’re using an advanced POS and inventory management system, you have access to a lot of data that can help you determine just how well your business […] VIEW

  • Sharpening Your Brand

  • February 8, 2017
  • A lot of small to medium-sized retailers don’t put enough importance on their brand. A brand is not just a logo and colors. Yes, it includes the visual aspect of a business, but also the messaging, customer service, and the intangible perceptions of a business. Few recognize the impact or are too preoccupied to worry […] VIEW

Weekly Retail Update
  • Weekly Retail Update: February 6, 2017

  • February 6, 2017
  • Amazon Continues to Influence Shoppers’ Expectations  A new report from PowerReviews, which surveyed more than 1,000 consumers, shows that Amazon is still the “go-to” retailer for many shoppers. Shoppers identified variety of products, free shipping, and volume of customer reviews among the top reasons they are attracted to the retail giant. “Our survey found that […] VIEW