Blog

Weekly Retail Update
  • Weekly Retail Update: August 22, 2016

  • August 22, 2016
  • Ecommerce Results in Fewer Retail Workers Because of huge ecommerce organizations like Amazon, eBay, and Newegg, 1.2 million fewer people are working in retail. This doesn’t mean that online shopping has destroyed these jobs, but instead indicates that “the shift toward internet sales has boosted productivity to the point that companies can get by with fewer […] VIEW

Inc5000-RICS
  • RICS Makes Inc. 5000 List for the 5th Consecutive Year

  • August 19, 2016
  • We are excited to announce that we have made the Inc. 5000 list of the fastest-growing private companies in America for the fifth year in a row! This year, we are ranked #4143 with a three-year sales growth of 67 percent. We were distinguished as one of seven Indiana-based software companies to make the Inc. 5000 list. “The […] VIEW

IMG_8203
  • RICS Summer Olympics Kickoff Party

  • August 17, 2016
  • In honor of the Summer Olympics, we hosted a celebration with our own events and competition! On August 4th, the day before the Opening Ceremony in Rio, everyone in attendance was split up onto teams. USA, Great Britain, Brazil, Russia, China, and Germany were all represented. It was a great opportunity for members from different teams within RICS […] VIEW

Weekly Retail Update
  • Weekly Retail Update: August 15, 2016

  • August 15, 2016
  • The Struggle Persists for Department Stores Department stores continue to see low sales and are actually the only retail segment to report losses in Q2. Many of these big-box retailers have had to close stores as a result. Ken Perkins, Retail Metrics President, explained, ”But perhaps most significant is that all retailers, and department stores in particular, […] VIEW

Foot-Performance-Center_feature
  • Customer Spotlight: The Foot Performance Center

  • August 12, 2016
  • Educating Customers to Create Loyalty and Advocates Located in Rochester, NY, The Foot Performance Center was started by David Cardillo, offering pedorthic and orthotic services. As the practice expanded, he realized that he needed to sell footwear that would complement the treatment and services they were providing. Their mission has been to carry shoes that have […] VIEW

Creating-a-Better-Ecommerce-Experience_feature
  • Creating a Better Ecommerce Experience

  • August 10, 2016
  • Ecommerce is more than just online shopping. It’s important to recognize that having a website is only part of creating an online presence. There are several ways you can improve your online experience to reach millennials. Getting a website set up is important, but that’s only half the battle. One easy way to increase your […] VIEW

Weekly Retail Update
  • Weekly Retail Update: August 8, 2016

  • August 8, 2016
  • Pokemon Go Driving Sales at Small, Local Businesses As you have likely heard and witnessed, Pokemon Go is all the rage these days. Those who have been playing the game are seen all over town trying to catch Pokemon and collect rewards. Many businesses have used this game as an opportunity to drive traffic to […] VIEW

Win-the-Sale_feature
  • Win the Sale: How to End Showrooming

  • August 5, 2016
  • Showrooming occurs when a shopper visits a brick and mortar store to research a product before buying it online at a lower price. Although this process is more convenient for shoppers, it can be frustrating for retailers. Fortunately, there are a few tactics that can make your store stand out and create loyal customers who will […] VIEW

Social-Media-Design_feature
  • Design Your Social Media Experience

  • August 3, 2016
  • Everyone knows how important social media has become for retailers. It is one of the best tools for promoting your store, interacting with customers, and keeping your finger on the pulse of the community and trends. With so many social media outlets it makes it even more important to keep your design and imagery consistent. Take […] VIEW

Weekly Retail Update
  • Weekly Retail Update: August 1, 2016

  • August 1, 2016
  • Retail Sales Forecast Positive trends are predicted for the retail industry. The NRF is now predicting 3.4% growth for 2016, up from their original prediction of 3.1%. Ecommerce sales are also expected to increase 7-10% from 2015. Some of the factors that are attributing to this increase include higher wages, job growth, and improvements in […] VIEW

Playmakers_hero
  • What’s Going on in August?

  • July 29, 2016
  • August is almost here and summer will soon be slowly winding down. Read our post to find out what events and holidays are going on in August that your store can plan for! The Olympics The summer Olympics will be held in Rio de Janeiro, Brazil from August 5-August 21. Wouldn’t it be fun if […] VIEW

Tax Free Weekend 2016
  • Tax Free Weekend 2016

  • July 27, 2016
  • Looking for how to set up your Tax Free Weekend with RICS? Click here. Check out our Tax Free Weekend 2016 infographic to see if your state is having a sales tax holiday. You can also find out which products will be tax exempt. The most common tax-free items include clothing, school supplies, computers, footwear, and […] VIEW

Weekly Retail Update
  • Weekly Retail Update: July 25, 2016

  • July 25, 2016
  • Mobile Commerce Experience With mobile commerce on the rise, many retailers are taking advantage of this channel to sell more. Interestingly enough, only 37% of retailers consider their mobile experience as excellent. According to The State of the Mobile Experience Report, 91% of retailers have a website and 84% have a mobile app. Many retailers […] VIEW

RICS Services
  • Cloud-Based Multi-Store Management

  • July 22, 2016
  • There are countless challenges in running a retail operation. What merchandise should I select? How should my store be organized? Where do I look for customers and how do I get them to come through the door? Beyond some of these retail fundamentals, you also have to decide on numerous business processes that will define […] VIEW

The-Athletes-Foot_feature
  • Customer Spotlight: The Athlete’s Foot

  • July 20, 2016
  • As the world’s first franchisor of athletic footwear, The Athlete’s Foot set itself up for franchise success early on. Started in 1971, The Athlete’s Foot opened its first store in Pittsburgh, Pennsylvania and was also able to call itself the first athletic footwear specialty store in the United States. After a large growth spurt, rather […] VIEW

Weekly Retail Update
  • Weekly Retail Update: July 18, 2016

  • July 18, 2016
  • Amazon Biggest Sales Day Ever Amazon Prime Day, which was last Wednesday, July 12th, was Amazon’s biggest sales day ever! YOY, orders increased more than 50% in the United States, and 60% globally. Estimated sales were between $500 and $600 million. “Analysts attributed the lift in Amazon’s order volume to several factors. For one, it […] VIEW

More-than-Transactions_hero
  • The Tale of Two Retailers

  • July 15, 2016
  • Drew and Jim are two retailers who are running their retail stores very differently. Read on to see the differences to see between managing your inventory manually and having a POS and inventory management system in place. Meet Drew Drew is a shoe store owner who doesn’t use a point of sale or inventory management system. He manually […] VIEW

Mobile-POS_hero
  • Maximizing Cash Flow By Managing Your Inventory

  • July 13, 2016
  • As a retailer, you are always wanting to stay profitable and keep a consistent cash flow. If the inventory on your shelves isn’t moving, you need to find ways to turn it over in order to free up cash flow to pay for the next order. One of the best ways to turn inventory over is by […] VIEW

Weekly Retail Update
  • Weekly Retail Update: July 11, 2016

  • July 11, 2016
  • Brexit’s Impact on Retailers Obviously the Brexit has had a significant impact on the economy, globally, and nationally. As consumers continue to support our economy, it appears as if retail sales and consumer spending is continuing to do well. “From a retail perspective, a stronger dollar gives Americans more purchasing power and makes the purchase […] VIEW

5 Web Design Tips for Small Retailers
  • Easy Ways to Create Content for Your Retail Blog

  • July 8, 2016
  • You’re all in on omnichannel selling, you’ve set up a website to show off your products, and you may have even started a blog to engage your customers. But now that it’s all said and done, you’re having a little trouble coming up with topics you can write about that will excite and captivate your customers. […] VIEW

Vince-Canning-Shoes_feature
  • Customer Spotlight: Vince Canning Shoes/Tootsies Shoes

  • July 6, 2016
  • The Story Located in Delray Beach, FL, Vince Canning Shoes opened in 1952 and has been passed down three generations. Mark Denkler and his wife, LaRhonda, bought the store from his uncle and have now been working in the shoe business for over 20 years! Previously, Mark was a banker and his wife was a […] VIEW

Weekly Retail Update
  • Weekly Retail Update: July 4, 2016

  • July 4, 2016
  • Back-to-school Shopping Predictions According to a new survey by Mintel, more than half of consumers are planning to spend more on back-to-school shopping than they did last year. Most shoppers purchase apparel, footwear, school supplies, and electronics. With apparel being such a large focus of BTS shopping, it was found that 25% of respondents are wanting to […] VIEW

Store_Landing_Pg_hero
  • What’s Going on in July?

  • July 1, 2016
  • While there aren’t too many holidays and events in July, there is still at least one major reason to celebrate this month! Independence Day As you know, Independence Day is on Monday, July 4th. Many people will use the Monday holiday as an excuse to celebrate all weekend. You could organize a 4th of July […] VIEW

Inventory-Loss
  • Preventing Inventory Loss

  • June 29, 2016
  • One of the biggest concerns when it comes to managing inventory is shrinkage. There are several reasons inventory loss can occur. Preventing inventory loss and reducing costs can be manageable with the right POS and inventory management system. Who Before deciding on a strategy for preventing inventory loss, it is important to identify who is […] VIEW

Weekly Retail Update
  • Weekly Retail Update: June 27, 2016

  • June 27, 2016
  • Consumers This 4th of July With the 4th of July a week away, the NRF sent out a survey to see how Americans will be celebrating and spending. They found that total spending should be slightly higher than last year and most people plan to spend the holiday at a cookout, barbecue, or picnic. Total spending on food […] VIEW

More-than-Transactions_hero
  • Using Data to Measure Success

  • June 24, 2016
  • Measuring success is part of our culture; it is the way we have been programmed. In grade school, our learning is measured by grades. In college, our success in mastering a specialty is measured by being awarded a degree and the honors associated with it. In the work place, our performance is measured by performance […] VIEW

Work-Wear_hero
  • Workwear: Use Customer Data to Your Advantage

  • June 22, 2016
  • By having customer data at your disposal in your POS and inventory management system, you can understand what your customer base looks like, what they like to buy, and the best ways to bring them back into your store. This information will help you market better, buy smarter, and will in turn make you a more profitable retailer. […] VIEW

Weekly Retail Update
  • Weekly Retail Update: June 20, 2016

  • June 20, 2016
  • Ecommerce Increases  For the first time, ecommerce sales surpass in-store sales. According to a UPS survey, 51% of all purchases made by participants were online. In 2015, the results for the same study were just under half at 48%. According to Teresa Finley, Chief Marketing Officer at UPS, “Consumers are skilled at using technology to their advantage […] VIEW

Cash-Flow_header
  • Buying on a Hunch

  • June 17, 2016
  • We have all been there. You sit down to accomplish a task and just as you get into it, you discover you don’t have the information you need to effectively complete it. Often times in retail not having the whole picture can be frustrating and costly, especially as it relates to buying. This area of […] VIEW

Shopping
  • Customer Service is Key

  • June 15, 2016
  • We all have our favorite places to shop. Whether it is because the sales associate remembers what you like to purchase, the store manager greets you by name, or the staff go above and beyond to meet your needs, we have places that we will return to time and time again because of the way […] VIEW