• 3 Quick Tips to Personalize your Customers’ Shopping Experience

  • October 26, 2016
  • When it comes to marketing to your customers, personalization is key. But many retailers are struggling with how to bring personalization to their shoppers’ in-store and online experiences. In a retail world where you collect customer data, how do you use that data to turn numbers into personalization? Here are three tips that can help […] VIEW

Weekly Retail Update
  • Weekly Retail Update: October 24, 2016

  • October 24, 2016
  • Retailers Get a C- in Mobile Efforts According to the NewStore 2016 Mobile Retail Report, retailers are showing slow integration and adoption of mobile technologies. “While consumers are living in a mobile-first world, the retail industry is stuck in the past,” said Stephan Schambach, CEO and founder of NewStore. “Technology solutions are readily available, but many retailers […] VIEW

  • Solving Retail Pain Points: POS Support

  • October 21, 2016
  • Is support lacking from your current POS solution? At RICS Software, it is our number one priority to ensure you have the right people from our team available to help you when you face challenges running your business. As a RICS client, you get more than our software, you get our people too. You shouldn’t have to worry about […] VIEW

  • My Time at RICS

  • October 19, 2016
  • Since beginning at RICS, there’s one aspect that has truly impressed me: the people. For some of you reading this, you might think I’m jumping on the buzzword bandwagon but I’m not. It only takes a few minutes in the office to realize that RICS is different. Before even stepping into the office, my manager, […] VIEW

Weekly Retail Update
  • Weekly Retail Update: October 17, 2016

  • October 17, 2016
  • More Retailers Than Ever Plan to Invest in Social Media Marketing According to the National Retail Federation and Forrester’s annual State of Retailing Online 2016: Marketing and Merchandising report, social media and mobile marketing are among the top tactics for customer acquisition among retailers. Also noted, 94 percent of retailers plan to invest in email […] VIEW

  • Getting Started with Ecommerce and RICS

  • October 14, 2016
  • As the holidays approach, retailers always become more interested in how they can get their products in front of more of their customers. When thinking about getting in front of more clients, creating an ecommerce platform becomes top of mind. But as many retailers know, getting started with ecommerce isn’t just putting pictures of products […] VIEW

  • Getting Your Team On Board for a Change

  • October 12, 2016
  • When you find a solution that will increase efficiency among your employees and make your business run more smoothly, it’s hard to pass that up. But sometimes the hardest part about change in your business is getting other members of your team on board. If your team isn’t willing to change their workflow, you may […] VIEW

Weekly Retail Update
  • Weekly Retail Update: October 10, 2016

  • October 10, 2016
  • Mall of  America Closing on Thanksgiving Mall of America, the nation’s largest mall located in Bloomington, MN, has decided to close on Thanksgiving this year. They want to offer the workers time off to spend with their families. They will reopen at 5am on Black Friday. While Friday has always been the biggest day for […] VIEW

  • Data-Driven Retailing: Comparative Weekly Sales Data

  • October 7, 2016
  • As a small business owner, you may be starting to realize that pulling, analyzing, and using your data to make decisions about your business is becoming a necessity to be successful. But sometimes when you’re just getting started, it’s hard to know the why’s and how’s behind looking into your data. As your data partners, […] VIEW

  • How Specialty Run Retailers Can Use Their Data

  • October 5, 2016
  • It’s no secret that specialty run retailers are facing their most difficult selling market in decades. While reports say spending is up, retailers aren’t just up against a lack of spending, they’re also facing a market that craves personalization. With big brands and ecommerce giants selling running gear for less and giving customers top-notch personalization, […] VIEW

Weekly Retail Update
  • Weekly Retail Update: October 3, 2016

  • October 3, 2016
  • Shoppers Using Amazon for Search over Google According to a new study from BloomReach, shoppers are turning to Amazon for product searches over Google. Roughly 55 percent of shoppers begin their search for products on Amazon’s site, up 11 points from last year. Escalating the riff between brick-and-mortar retailers and the ecommerce giant, the study […] VIEW

  • What’s Going on in October?

  • September 30, 2016
  • October is the peak of the fall season. Will your store be having any fall parties? Are you going to decorate your store with leaves and pumpkins? Since October is a relatively quiet month (in terms of holidays and events), you can use the entire month to gear up for Halloween. Halloween As usual, Halloween is […] VIEW

  • Data-Driven Retailing: Identifying Slow Moving Inventory

  • September 28, 2016
  • Data is taking the retail world by storm. In order to be profitable and stay competitive, retailers are tapping into this incredibly valuable asset. They’re pulling, analyzing, and using their data to make smarter business decisions about the inventory their buying, how much their buying, and even how and when they’re selling it. So how […] VIEW

Weekly Retail Update
  • Weekly Retail Update: September 26, 2016

  • September 26, 2016
  • Halloween Spending to Reach Highest in History   National Retail Federation’s annual survey conducted by Prosper Insights & Analytics anticipates Halloween spending to reach $8.4 billion. This is an all-time high in the 11 years the survey has been conducted. The survey suggests Americans are looking to splurge on candy and costumes this year, spending […] VIEW

  • Own Your Brand

  • September 23, 2016
  • Do you own your brand? Most small retail owners will respond yes, of course, but think about the question differently. Do you own and control the elements that make up your brand (design files, vector logos, native Adobe files, photos, colors etc.)? If you hire a freelance designer or design firm to create your brand and […] VIEW

  • Data-Driven Retailing: Identifying Recent Top Sellers

  • September 21, 2016
  • In the retail space, data is not a one-trick pony. There are countless ways you can use your data to help you make smarter (and more profitable) decisions about your business. If you’re just getting started with using your store’s data, it can be hard to know which data points to use. So what data […] VIEW

Weekly Retail Update
  • Weekly Retail Update: September 19, 2016

  • September 19, 2016
  • Weak Retail Sales in August Retail sales had been on the rise since March until that came to an end last month. Excluding auto, retail sales decreased 0.1% overall. When broken down, ecommerce sales decreased 0.3%, department store sales fell 0.6%, and sales at general merchandise stores remained the same in August. According to Jim Baird, chief investment […] VIEW

  • Overcoming the Fear of Change

  • September 16, 2016
  • For retailers, change can often spark feelings of fear and anxiety. They think, “Why should I change something that works?” But the problem with that mentality is that if you’re not assessing the status of your processes and strategies, you may miss out on a tool that can add value to your business. The fear […] VIEW

  • The Customer Data That Really Matters

  • September 14, 2016
  • As big box retailers are closing up shop and online retailers are taking center stage, retailers are feeling the pressure to keep winning sales from their customers. When it comes to winning in such a competitive retail landscape, data has becoming increasingly important. Some would even argue that data is the number one tool retailers […] VIEW

Weekly Retail Update
  • Weekly Retail Update: September 12, 2016

  • September 12, 2016
  • Amazon Continues to Dominate “According to a note published on Thursday by financial firm PiperJaffray, Amazon now has a warehouse or delivery station within 20 miles of 44% of the US population. That’s up from 38% in 2015 and 26% in 2014.” As a result, it costs less for Amazon to deliver their products and […] VIEW

  • The Power of Data

  • September 9, 2016
  • “The More You Know” is a popular slogan that started in 1989 with Tom Brokaw. The PSA series features educational information, ending with the tag line “the more you know.” The slogan has become a marker for many distributing educational content, whether in truth or in parody (as seen on SNL and The Daily Show). […] VIEW

  • Email for Maximum Effect

  • September 7, 2016
  • You need to be emailing your customers on a regular basis. Here are some tips to creating more engaging emails for your retail store. Use an Email Automation System Why? An email automation system takes the guesswork and hassle out of emailing your clients. You can create email templates, add custom fields, and setup email […] VIEW

Weekly Retail Update
  • Weekly Retail Update: September 5, 2016

  • September 5, 2016
  • Foot Locker Looking for a Better In-store Experience  In an attempt to deliver a more exciting experience to their customers, Footlocker has overhauled the layout of their Manhattan flagship store. The 10,000 sq. ft. retail space has moved to organizing their products by top brands to give the space an exciting feel. Large digital signs and other […] VIEW

  • Solving Retail Pain Points: Slow POS

  • September 2, 2016
  • Having a slow point of sale can really delay the efficiency of your business and decrease your customer’s overall experience in your store. This day in age, shoppers expect efficiency and want to get in and out as fast possible. If you can’t offer them the experience they expect while shopping, they likely won’t return […] VIEW

  • What’s Going on in September?

  • August 31, 2016
  • It is hard to believe that the summer months are over already. It is time to start preparing for the fall! Here is what you have to look forward to this month: Labor Day Labor Day is officially on Monday, September 5th, but most people spend the entire weekend celebrating. Many retailers choose to have […] VIEW

Weekly Retail Update
  • Weekly Retail Update: August 29, 2016

  • August 29, 2016
  • Price Wars Discount stores, like Dollar General and Wal-Mart, have been making price cuts to compete against each other as the lowest-price retailers. They are also using this tactic to drive more foot-traffic into their stores, knowing that once people are in, they will buy more of these low-priced products. Wal-Mart began lowering prices in […] VIEW

  • Partner Spotlight: Infintech

  • August 26, 2016
  • While we don’t require any of our clients to use one specific credit card processor, Infintech is a partner of ours that is easy to integrate with and will help you efficiently run your retail business, and save you money. Infintech works with your store so you can easily accept credit card payments while paying the lowest processing […] VIEW

  • Installed vs. Subscription Based Software Providers

  • August 24, 2016
  • When you turn on your cell phone, you expect it to be updated with the latest and greatest features. Apple has done a really good job of setting this expectation by automatically sending out software updates. Sometimes you have to click a button to install them and sometimes when you turn on your phone in […] VIEW

Weekly Retail Update
  • Weekly Retail Update: August 22, 2016

  • August 22, 2016
  • Ecommerce Results in Fewer Retail Workers Because of huge ecommerce organizations like Amazon, eBay, and Newegg, 1.2 million fewer people are working in retail. This doesn’t mean that online shopping has destroyed these jobs, but instead indicates that “the shift toward internet sales has boosted productivity to the point that companies can get by with fewer […] VIEW

  • RICS Makes Inc. 5000 List for the 5th Consecutive Year

  • August 19, 2016
  • We are excited to announce that we have made the Inc. 5000 list of the fastest-growing private companies in America for the fifth year in a row! This year, we are ranked #4143 with a three-year sales growth of 67 percent. We were distinguished as one of seven Indiana-based software companies to make the Inc. 5000 list. “The […] VIEW