Blog

Weekly Retail Update
  • Weekly Retail Update: September 26, 2016

  • September 26, 2016
  • Halloween Spending to Reach Highest in History   National Retail Federation’s annual survey conducted by Prosper Insights & Analytics anticipates Halloween spending to reach $8.4 billion. This is an all-time high in the 11 years the survey has been conducted. The survey suggests Americans are looking to splurge on candy and costumes this year, spending […] VIEW

Own-Your-Brand_feature
  • Own Your Brand

  • September 23, 2016
  • Do you own your brand? Most small retail owners will respond yes, of course, but think about the question differently. Do you own and control the elements that make up your brand (design files, vector logos, native Adobe files, photos, colors etc.)? If you hire a freelance designer or design firm to create your brand and […] VIEW

Reporting_Dashboard
  • Data-Driven Retailing: Identifying Recent Top Sellers

  • September 21, 2016
  • In the retail space, data is not a one-trick pony. There are countless ways you can use your data to help you make smarter (and more profitable) decisions about your business. If you’re just getting started with using your store’s data, it can be hard to know which data points to use. So what data […] VIEW

Weekly Retail Update
  • Weekly Retail Update: September 19, 2016

  • September 19, 2016
  • Weak Retail Sales in August Retail sales had been on the rise since March until that came to an end last month. Excluding auto, retail sales decreased 0.1% overall. When broken down, ecommerce sales decreased 0.3%, department store sales fell 0.6%, and sales at general merchandise stores remained the same in August. According to Jim Baird, chief investment […] VIEW

Fear_hero
  • Overcoming the Fear of Change

  • September 16, 2016
  • For retailers, change can often spark feelings of fear and anxiety. They think, “Why should I change something that works?” But the problem with that mentality is that if you’re not assessing the status of your processes and strategies, you may miss out on a tool that can add value to your business. The fear […] VIEW

Guide-to-Marketing-with-POS_hero
  • The Customer Data That Really Matters

  • September 14, 2016
  • As big box retailers are closing up shop and online retailers are taking center stage, retailers are feeling the pressure to keep winning sales from their customers. When it comes to winning in such a competitive retail landscape, data has becoming increasingly important. Some would even argue that data is the number one tool retailers […] VIEW

Weekly Retail Update
  • Weekly Retail Update: September 12, 2016

  • September 12, 2016
  • Amazon Continues to Dominate “According to a note published on Thursday by financial firm PiperJaffray, Amazon now has a warehouse or delivery station within 20 miles of 44% of the US population. That’s up from 38% in 2015 and 26% in 2014.” As a result, it costs less for Amazon to deliver their products and […] VIEW

Reporting_Dashboard
  • The Power of Data

  • September 9, 2016
  • “The More You Know” is a popular slogan that started in 1989 with Tom Brokaw. The PSA series features educational information, ending with the tag line “the more you know.” The slogan has become a marker for many distributing educational content, whether in truth or in parody (as seen on SNL and The Daily Show). […] VIEW

Email_Feature
  • Email for Maximum Effect

  • September 7, 2016
  • You need to be emailing your customers on a regular basis. Here are some tips to creating more engaging emails for your retail store. Use an Email Automation System Why? An email automation system takes the guesswork and hassle out of emailing your clients. You can create email templates, add custom fields, and setup email […] VIEW

Weekly Retail Update
  • Weekly Retail Update: September 5, 2016

  • September 5, 2016
  • Foot Locker Looking for a Better In-store Experience  In an attempt to deliver a more exciting experience to their customers, Footlocker has overhauled the layout of their Manhattan flagship store. The 10,000 sq. ft. retail space has moved to organizing their products by top brands to give the space an exciting feel. Large digital signs and other […] VIEW

More-than-Transactions_hero
  • Solving Retail Pain Points: Slow POS

  • September 2, 2016
  • Having a slow point of sale can really delay the efficiency of your business and decrease your customer’s overall experience in your store. This day in age, shoppers expect efficiency and want to get in and out as fast possible. If you can’t offer them the experience they expect while shopping, they likely won’t return […] VIEW

Multi-Store_hero
  • What’s Going on in September?

  • August 31, 2016
  • It is hard to believe that the summer months are over already. It is time to start preparing for the fall! Here is what you have to look forward to this month: Labor Day Labor Day is officially on Monday, September 5th, but most people spend the entire weekend celebrating. Many retailers choose to have […] VIEW

Weekly Retail Update
  • Weekly Retail Update: August 29, 2016

  • August 29, 2016
  • Price Wars Discount stores, like Dollar General and Wal-Mart, have been making price cuts to compete against each other as the lowest-price retailers. They are also using this tactic to drive more foot-traffic into their stores, knowing that once people are in, they will buy more of these low-priced products. Wal-Mart began lowering prices in […] VIEW

Infintech_feature
  • Partner Spotlight: Infintech

  • August 26, 2016
  • While we don’t require any of our clients to use one specific credit card processor, Infintech is a partner of ours that is easy to integrate with and will help you efficiently run your retail business, and save you money. Infintech works with your store so you can easily accept credit card payments while paying the lowest processing […] VIEW

Integrations_hero
  • Installed vs. Subscription Based Software Providers

  • August 24, 2016
  • When you turn on your cell phone, you expect it to be updated with the latest and greatest features. Apple has done a really good job of setting this expectation by automatically sending out software updates. Sometimes you have to click a button to install them and sometimes when you turn on your phone in […] VIEW

Weekly Retail Update
  • Weekly Retail Update: August 22, 2016

  • August 22, 2016
  • Ecommerce Results in Fewer Retail Workers Because of huge ecommerce organizations like Amazon, eBay, and Newegg, 1.2 million fewer people are working in retail. This doesn’t mean that online shopping has destroyed these jobs, but instead indicates that “the shift toward internet sales has boosted productivity to the point that companies can get by with fewer […] VIEW

Inc5000-RICS
  • RICS Makes Inc. 5000 List for the 5th Consecutive Year

  • August 19, 2016
  • We are excited to announce that we have made the Inc. 5000 list of the fastest-growing private companies in America for the fifth year in a row! This year, we are ranked #4143 with a three-year sales growth of 67 percent. We were distinguished as one of seven Indiana-based software companies to make the Inc. 5000 list. “The […] VIEW

IMG_8203
  • RICS Summer Olympics Kickoff Party

  • August 17, 2016
  • In honor of the Summer Olympics, we hosted a celebration with our own events and competition! On August 4th, the day before the Opening Ceremony in Rio, everyone in attendance was split up onto teams. USA, Great Britain, Brazil, Russia, China, and Germany were all represented. It was a great opportunity for members from different teams within RICS […] VIEW

Weekly Retail Update
  • Weekly Retail Update: August 15, 2016

  • August 15, 2016
  • The Struggle Persists for Department Stores Department stores continue to see low sales and are actually the only retail segment to report losses in Q2. Many of these big-box retailers have had to close stores as a result. Ken Perkins, Retail Metrics President, explained, ”But perhaps most significant is that all retailers, and department stores in particular, […] VIEW

Foot-Performance-Center_feature
  • Customer Spotlight: The Foot Performance Center

  • August 12, 2016
  • Educating Customers to Create Loyalty and Advocates Located in Rochester, NY, The Foot Performance Center was started by David Cardillo, offering pedorthic and orthotic services. As the practice expanded, he realized that he needed to sell footwear that would complement the treatment and services they were providing. Their mission has been to carry shoes that have […] VIEW

Creating-a-Better-Ecommerce-Experience_feature
  • Creating a Better Ecommerce Experience

  • August 10, 2016
  • Ecommerce is more than just online shopping. It’s important to recognize that having a website is only part of creating an online presence. There are several ways you can improve your online experience to reach millennials. Getting a website set up is important, but that’s only half the battle. One easy way to increase your […] VIEW

Weekly Retail Update
  • Weekly Retail Update: August 8, 2016

  • August 8, 2016
  • Pokemon Go Driving Sales at Small, Local Businesses As you have likely heard and witnessed, Pokemon Go is all the rage these days. Those who have been playing the game are seen all over town trying to catch Pokemon and collect rewards. Many businesses have used this game as an opportunity to drive traffic to […] VIEW

Win-the-Sale_feature
  • Win the Sale: How to End Showrooming

  • August 5, 2016
  • Showrooming occurs when a shopper visits a brick and mortar store to research a product before buying it online at a lower price. Although this process is more convenient for shoppers, it can be frustrating for retailers. Fortunately, there are a few tactics that can make your store stand out and create loyal customers who will […] VIEW

Social-Media-Design_feature
  • Design Your Social Media Experience

  • August 3, 2016
  • Everyone knows how important social media has become for retailers. It is one of the best tools for promoting your store, interacting with customers, and keeping your finger on the pulse of the community and trends. With so many social media outlets it makes it even more important to keep your design and imagery consistent. Take […] VIEW

Weekly Retail Update
  • Weekly Retail Update: August 1, 2016

  • August 1, 2016
  • Retail Sales Forecast Positive trends are predicted for the retail industry. The NRF is now predicting 3.4% growth for 2016, up from their original prediction of 3.1%. Ecommerce sales are also expected to increase 7-10% from 2015. Some of the factors that are attributing to this increase include higher wages, job growth, and improvements in […] VIEW

Playmakers_hero
  • What’s Going on in August?

  • July 29, 2016
  • August is almost here and summer will soon be slowly winding down. Read our post to find out what events and holidays are going on in August that your store can plan for! The Olympics The summer Olympics will be held in Rio de Janeiro, Brazil from August 5-August 21. Wouldn’t it be fun if […] VIEW

Tax Free Weekend 2016
  • Tax Free Weekend 2016

  • July 27, 2016
  • Looking for how to set up your Tax Free Weekend with RICS? Click here. Check out our Tax Free Weekend 2016 infographic to see if your state is having a sales tax holiday. You can also find out which products will be tax exempt. The most common tax-free items include clothing, school supplies, computers, footwear, and […] VIEW

Weekly Retail Update
  • Weekly Retail Update: July 25, 2016

  • July 25, 2016
  • Mobile Commerce Experience With mobile commerce on the rise, many retailers are taking advantage of this channel to sell more. Interestingly enough, only 37% of retailers consider their mobile experience as excellent. According to The State of the Mobile Experience Report, 91% of retailers have a website and 84% have a mobile app. Many retailers […] VIEW

RICS Services
  • Cloud-Based Multi-Store Management

  • July 22, 2016
  • There are countless challenges in running a retail operation. What merchandise should I select? How should my store be organized? Where do I look for customers and how do I get them to come through the door? Beyond some of these retail fundamentals, you also have to decide on numerous business processes that will define […] VIEW

The-Athletes-Foot_feature
  • Customer Spotlight: The Athlete’s Foot

  • July 20, 2016
  • As the world’s first franchisor of athletic footwear, The Athlete’s Foot set itself up for franchise success early on. Started in 1971, The Athlete’s Foot opened its first store in Pittsburgh, Pennsylvania and was also able to call itself the first athletic footwear specialty store in the United States. After a large growth spurt, rather […] VIEW