| Monday, May 10 |
| 4:30pm to 6:30pm |
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Welcoming Reception and Early Registration
Sign in, pick up your welcome gift and grab a cocktail and hors d’oeuvres before the 2010 User Conference begins. This is a great opportunity to meet new colleagues and renew old friendships. (Dinner on your own) |
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| Tuesday, May 11 |
| 7:00am |
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Breakfast Buffet at Hilton Garden Inn Downtown |
| 8:15am |
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Welcome to the 2010 RICS Software User Conference
30 S. Meridian St., 8th Floor Conference Room |
| 8:30am |
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Evolve or Die: The Future of Online Communication in Retail - Read Further
Presented by Kyle Lacy, Social Media Expert, BrandSwag
 Customers are people first and buyers second. This should be the mantra driving every retail outlet all over the world. Over the past couple of years there has been a huge push into the world of social media. Hundreds and thousands of people have been flooding and joining sites like Facebook, Myspace, and Twitter and what are they talking about? Themselves and their experiences. Never in the history of business has there been a better platform for customer information and marketing research. Learn how these social mediums effect your bottom line and how to leverage these tools to build business.
The world is changing... are you going to follow or fade into irrelevance?
|
| 10:00am |
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Break |
| 10:15am |
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Business Intelligence - Read Further
Presented by Marty Cohen, Director of Sales, RICS Software
- We should look at our business from 10,000 feet before we begin to zoom in for the ground-level view. What lenses do we use for merchandising issues, and how do we focus on what actions will make a positive difference once we determine where we travel next? We will talk about how we get that high-level vision, what to look for, and what actions should we take next.
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| 11:15am |
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RICS Software Partner Presentation: One-to-One Digital Customer Marketing via Text, Email and Webpages
Presented by Jason French, Business Development, ExactTarget |
| 12:00pm |
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Lunch |
| 1:00pm |
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RICS Software Partner Presentation: eCommerce Websites That Make Business Thrive, Not Just Survive
Presented by Todd Myers, President, Modern Retail |
| 1:45pm |
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How to Simplify the Order Fulfillment Processes - Read Further
Presented by Darren Kemper, Director of Product Management, RICS Software
- Learn how to gain visibility to all your orders, past & present, and reduce the amount of negative on-hands. We can give you the tools to become more efficient and profitable through product orders and order management.
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| 2:15pm |
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RICS Software Partner Presentation: Point of Sale, The New Wave in Effective Advertising
Presented by Angela Votta, Director of Marketing, Card Marketing Services |
| 3:00pm |
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Break |
| 3:30pm |
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How SEO Increases Sales & Market Share in the Retail Space - Read Further
Presented by Aaron Aders, Co-Founder, Slingshot SEO
 For many of you, “Google” has moved from noun to verb: ever been told by someone to just “Google” something? Understand what Search Engine Optimization (SEO) means to online retail, what the most important factors are in your vertical and tips and tricks to get the best ROI on your web presence.
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| 4:45pm |
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Closing |
| 5:00pm |
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Leave for Indianapolis Indians baseball game at Victory Field |
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| Wednesday, May 12 |
| 7:00am |
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Breakfast Buffet at Hilton Garden Inn Downtown |
| 8:00am |
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Terms of Endearment - Read Further
Presented by Ritchie Sayner, RMSA
 Inventory is typically the largest asset on a retailer’s balance sheet. It can also be the least productive asset on your balance sheet. The audience will hear how to make a lasting positive impact on the financial health of their business by changing their methods of managing their inventory investment.
The seminar will explore actual case studies, share alternative concepts and proven techniques which come from experience – not theory.
The presentation will answer audience questions about increasing store profitability and improving your own store’s financial health.
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| 9:00am |
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P2P Peer Presentation: Top Retailer Priorities and How to Make Them Reality
Presented by Randy Brown, Brown's Enterprise |
| 10:00am |
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Break |
| 10:15am |
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Optimize Your Inventory: Buy Less, Sell More - Read Further
Presented by Brian Olesen, General Manager Des Moines, RICS Software
- This session will educate you on how to identify and react to Sales and Stock trends. We will focus on using model stock and sales history to automate the ordering process and stock transfers.
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| 11:15am |
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Panelist Discussion: "What it Takes to be a Successful Retailer"
Panelist to be Announced |
| 12:30pm |
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Lunch |
| 2:00pm |
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One-on-One with a RICS Staff member
Still have questions that need answered on a topic that we did not present? RICS Software has devoted this afternoon to offer One-on-Ones with a RICS Staff member. Bring all your questions, comments and concerns to a 30 to 60 minute private meeting to ensure that you are getting the most out of your RICS system. |
| 5:00pm |
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Close Conference |